Customer Feedback

Customer Satisfaction

Customer satisfaction is very important to us and we strive hard to ensure customers are happy, if not delighted with our service. Here are some recent customer comments, taken from letters or e-mails to us (with the customer’s permission)

Landlord Feedback

Shaun originally, and now through Easy Let and Rent, has been looking after our house in Trowbridge for about 4 years during which time we have had 2 families as tenants. He has dealt with all the contractual details and financial arrangements with the tenants as they have moved in. He has also responded very promptly to any problems regarding the maintenance of the property as well as the needs of the tenants and always keeps us informed of all that is happening.

                        Basically, He makes the whole thing very easy for us and our tenants.           Jane Keen 18-Nov-2010

Tenant feedback

“I would like to thank you for letting one of your property to us for the last year. It has been lovely living here, and you have been a fantastic landlord agent

                                                                         Harriet Sheldon 10-Oct-2010

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If you would like to speak to one of our current landlords (or tenants), we can help put you in contact. A number have said they would be happy to speak to landlords (or tenants) who are thinking of using Easy Let and Rent.